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Return & Exchange

Return & Exchange

OUR POLICY

Products can be returned for exchange, store credit, or refund for up to 7 days following the product delivered date.

Condition of Returns

To be eligible for a return, all items must be unworn, undamaged, unaltered, and unused, with their original true dawg tags attached and in their original packaging.

Refund Process

Once the returned items have been inspected and approved, true dawg will issue a refund to the selected method and a confirmation e-mail will be sent to you. Full amount will be refunded back to the you within 14 working days. (True Dawg is not responsible for delays in refund processing because of delays caused by banks, calamities or national holidays).

Non-Returnable Items : Please note that this items cannot be returned:

1. Grooming Items
2. Treats
3. Gift Cards
4. Food Products

True dawg reserves the right to decline any returned product that does not comply with the above stated True Dawg return policy.

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TRUE DAWG

Your one-stop shop for modern, premium and affordable dog accessories.

About US

Mail : Info@truedawg.com

Whatsapp : +91 8826874607

D-55, Street No – 9A, BADKHAL EXTENSION, FARIDABAD,
HARYANA, 121001

Copyright © 2025 truedawg. All rights reserved.